The FBI Background Investigation Process

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Security Clearance

No doubt if you’re sitting over in headquarters of the FBI or in one of their many field offices you are wondering what FBI Director Christopher Wray thinks about its background investigations process, including the “customers” it provides investigative services to.

Who are the FBI’s customers?

The FBI’s first customer is the FBI, their own applicant and employee pool. They conduct their own background investigations, assign special agents to the role and have evolved an entire cadre of contractors who form the BICS (Background Investigation Contract Services).

I spoke to Patrick Gray, a retired FBI special agent, who conducted more than one background investigation on behalf of the FBI, and who during his time at the Washington Field Office was assigned to the “applicant squad.”

He confirmed what many news agencies have – the White House is a prime customer – but they are not the only customer. The FBI also conducts background investigations for others within the executive and legislative branches of government

As we learned in the case of Rob Porter, the process is in most ways similar to what you would expect from any background investigation. An individual is identified for a position, say at the White House. The White House Personnel Security Office does the initial suitability review based on their own criteria. If found suitable, they invite the individual candidate to submit an SF-86, and the process for obtaining a security clearance is initiated.

Every applicant signs a release allowing for the investigative entity to dig into their credit reports, as well as civil and criminal court records. They are also afforded a security clearance interview. The submitting entity owns the investigation (for applicants and employees of the FBI, the FBI adjudicates their own) the White House does their own adjudication.

As stated during the testimony of FBI Director Wray before the Senate Special Committee on Intelligence (SSCI), the FBI conducted the background checks for President Trump’s White House staff, to include Rob Porter. Director Wray commented how the FBI provided preliminary updates as the background investigation continued and then provided the completed background investigations file to the White House Security Office in January 2018. The content of the file may be derogatory or benign. It matters not, the ownership, and decision to grant or deny the clearance, lies with the White House.

How is the background information obtained?

Gray explained that in the case of an FBI applicant, the individual’s case is assigned to an individual case agent and the content is reviewed. Based on the review, requests for interviews are disseminated based on geography and family, colleagues and references are interviewed. In addition, social media has opened another optic into individual’s lives, expanding the pool of potential individuals with whom to interview.

The purpose of these interviews is to determine trustworthiness and suitability/ability to safeguard the nation’s secrets.

Changes to the white house clearance process

On February 16, White House chief of staff, John Kelly, issued a five-page memo outlining “Improvements in the Clearance Process” which will have a direct effect on the FBI and their background investigations. These improvements include: